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Frequently Asked Questions

Maintenance

Yes! We are committed to exceptional service. We have professional on-site maintenance during normal business hours & after hours emergency services.

We are here to help! Maintenance requests can be made by contacting the office via phone or email, through the resident portal on our website, or through our mobile app.

Amenities

Our resort style pool is open May through September from 10 am to 9 pm.

Yes, parking is available on-site for our visitors and residents. Parking is first come first serve at no fee. There are garages throughout the community for $100 per month.

We are proud to call Kenyon Square pet friendly! Costs include a $300 pet fee and $35 pet rent per month (2 pet limit) - Fees do not apply to ESA documented pets.

We do not have furnished apartments at Kenyon Square but would be more than happy to help you find accommodations with our partner Cort Furniture.

Yes! We offer 3 to 15 month leases. Once your initial lease comes up for renewal, we offer 1 to 15 month leases.

Kenyon Square encourages active lifestyles. Our gym includes free weights, cardio and resistence (open 24/7).

Admin

We accept both! In order to best accommodate and prepare for your personalized tour, an appointment is recommended, but walk-ins are always welcome.

You can submit your application anytime online or stop by during regular office hours to submit an application in person.

We strive to process all applications in a timely manner. To help us be as efficient as possible, please submit all required documents at the time of your application. Our team works to process all applications within 48 hours.

We accept personal checks, ACH, certified checks or credit cards (additional fees may apply).

$100,000 liability coverage is required. We offer a liability program through Renter's Legal Liability, LLC for $12 per month.

Future residents will receive a welcome packet from our team to help you set up utilities.

Kenyon offers Spectrum. Please contact our Leasing Office for additional information.

Location

Kenyon Square is located in the Columbus, Ohio neighborhood of Polaris/Westerville. We are right off of freeway 1-71 and just minutes from Interstate I-270 for easy access to Columbus suburbs, Downtown, The Ohio State Univeristy Campus and more. Kenyon Square is surrounded by shopping, grocery stores, entertainment, parks, schools and down the street from Polaris Mall, Ikea and Top Golf.

Kenyon Square students can attend Olentangy schools. Please visit https://www.olentangy.k12.oh.us/ for more information.

Kenyon Square is just minutes from shopping, dining, grocery stores, parks and entertainment. Some local favorites include Polaris Fashion Mall, Ikea, Kroger, Fresh Thyme, Downtown Westerville and more!

Leasing

To uphold Fair Housing policies, we use the same rental criteria for all applicants which includes a credit check, background check, residential verification, and employment verification. Combined income for the apartment must also reach at least 3x total rent.

Yes! We allow guarantors for guests needing assistance with income qualification only. The guarantor must show their income totals no less than 5x the monthly rental rate (gross). Primary applicant must pass credit screening and be conditional approved. Application fees apply.

We make touring easy with our online tour scheduler, offering in-person, virtual and self-guided tours. Please be prepared to show a government issued photo ID to tour our community.

Didn't find an answer?

Our team is always ready to answer your questions.